Shipping policy

Shipping Policy – Neofigure

At Neofigure, we are committed to delivering your order safely and on time. Please review the following details about our shipping process:

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Shipping Locations

We currently ship only within the United States.

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Processing Time

   All orders are processed within 1 to 3 business days after the order is placed.

   This does not include weekends or holidays.

   Once your order is shipped, you will receive an email with tracking information.

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Estimated Delivery Time

   Estimated delivery is between 7 to 15 business days, depending on the destination         and supplier logistics.

   Please note that delivery times may be affected by factors such as carrier delays,               weather conditions, peak seasons, or customs inspections.

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Incorrect or Incomplete Addresses

It is the customer's responsibility to provide a complete and accurate shipping address.
Neofigure is not responsible for delays or lost orders caused by incorrect or incomplete addresses.

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Returned Packages

If a package is returned due to an incorrect address or because it was unclaimed, the customer will be responsible for reshipping fees.

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Delays and Liability

Neofigure is not responsible for shipping delays caused by the carrier, natural disasters, logistical issues, or any circumstances beyond our control.

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Questions About Your Order?

If you have any questions about your shipment or tracking status, feel free to contact us at:

Email: [your_email@domain.com]
We’ll be happy to assist you.